Dedication to Customer Satisfaction

Our Service Pledge to You

J Tarpoff respects and values you, the customer, by continually striving to improve the state of the art in technology and business. We pledge to satisfy your service expectations through every step of your project.  If ever we can do better, simply let us know within a reasonable time period and we will work to meet and exceed our obligations to you.

Code of Ethics
In addition, J Tarpoff maintains a strict Code of Ethics to earn your trust and goodwill:

• to hold client information confidential
• to provide truthful representations of our capabilities to perform client work
• to disclose all potential conflicts of interest
• to provide clear quotations before any work is started
• to bill only for work that falls within the agreed scope
• to charge only for actual work performed on authorized projects and never for training time or other endeavors unless authorized in advance
• to communicate continuously and openly throughout the project
• to provide fair and unbiased advice and recommendations
• to support our findings with available facts and past experiences